Refund policy
Last Updated: April 11th, 2026
At TrimCore Peptide Solution, we provide research-grade peptide and compound products intended strictly for laboratory and research use only. Due to the sensitive and sterile nature of these materials, we maintain strict quality control and handling standards.
All Sales Are Final
All purchases made through trimcorepeptide.com are final.
Due to the nature of our products, we do not accept returns, exchanges, or offer refunds on any items that have been shipped and delivered.
Product Handling & Responsibility
Once a product has been opened, handled, or reconstituted, full responsibility transfers to the purchaser.
Customers are responsible for:
- Proper storage and handling
- Following standard laboratory protocols
- Ensuring safe and appropriate use
We are not liable for any issues resulting from improper handling or misuse after delivery.
Damaged, Defective, or Incorrect Orders
If you receive a product that is:
- Damaged
- Defective
- Incorrect
You must contact us within 48 hours of delivery.
To request assistance, please email:
support@trimcorepeptide.com
Include:
- Your order number
- Clear photos of the product and packaging
- A brief description of the issue
If approved, we will provide a replacement at no additional cost. Refunds are not issued.
Shipping Issues
If your package is:
- Lost in transit
- Delayed beyond reasonable timeframes
Please contact us at:
support@trimcorepeptide.com
We will work directly with the shipping carrier to investigate and resolve the issue. Resolution may include a replacement depending on the outcome of the claim.
Contact Us
For any questions regarding your order or this policy, contact us at:
support@trimcorepeptide.com
Website: trimcorepeptide.com
Disclaimer
For research purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease.